Accessibility Statement

1.Our Commitment

VizaBath is committed to making our website usable by as many people as possible, including people who use screen readers, keyboard-only navigation, screen magnification, voice control, or other assistive technology.

This matters to us beyond compliance. Many of the homeowners we serve are older adults or people with limited mobility, and accessibility is often exactly why they are remodeling a bathroom in the first place. A website they cannot use is a poor introduction to a company that builds low-threshold showers and grab-bar-ready walls.

2.Conformance Standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, published by the World Wide Web Consortium. WCAG 2.1 AA is the standard most widely referenced in U.S. accessibility practice and is the benchmark we measure ourselves against.

We describe our current status as partially conformant with WCAG 2.1 Level AA, meaning most but not all of the standard has been met. The known exceptions are listed below. We do not claim full conformance, because we would rather tell you accurately where we stand than overstate it.

3.What We Have Done

Measures taken so far include:

• Automated WCAG 2.1 A/AA testing across every page of the site, run against each build.
• Descriptive alternative text on informative images, with decorative images correctly hidden from assistive technology.
• A logical heading structure on every page, with a single main heading and no skipped levels.
• Semantic landmarks (header, navigation, main, footer) so assistive technology users can move between regions.
• A skip-to-content link so keyboard users can bypass the navigation.
• Visible keyboard focus indicators on all interactive controls.
• Form fields with programmatically associated labels and errors described in text, not by color alone.
• Support for reduced-motion preferences, which suspends animation and auto-advancing carousels.
• Color contrast reviewed against WCAG AA thresholds, including a change to our button colors to meet them.

4.Known Limitations

We are aware of the following and are working to address them:

• Some accent text set in our brand pink on light backgrounds may fall below the 4.5:1 contrast ratio required for smaller text. We are reviewing each instance and adjusting where needed.
• Our interactive design configurator is a complex control. It is operable by keyboard and labeled for assistive technology, but we are continuing to test and improve the experience for screen reader users.
• Some third-party content, such as embedded media, may not be fully under our control.

If you encounter a barrier that is not listed here, we would genuinely like to know. Reports from people using the site are more useful to us than any automated test.

5.Feedback and Assistance

If any part of this website is difficult to use, or if you need information from this site in a different format, please contact us and we will help you directly. You can call us at (888) 996-5952, or use the message form linked below.

We aim to respond to accessibility feedback within five business days. If you are trying to get a quote, book a consultation, or file a warranty claim and the website is in your way, tell us and we will complete the process with you over the phone at no disadvantage to you.

6.Assessment and Review

This website is evaluated using a combination of automated testing and manual review, including keyboard-only navigation and testing with assistive technology. Automated tools catch only a portion of accessibility barriers, so manual review remains part of our process.

We review this statement and our accessibility posture as the site changes, and we update the date below whenever that happens.

7.Formal Complaints

If you contact us about an accessibility barrier and are not satisfied with our response, please tell us so directly using the same contact route, and ask for your message to be escalated. We would rather resolve a problem with you than have you go without the information or service you came for.

8.Contact Us About Accessibility